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Refund Policy

Refund Policy

Customer satisfaction is important to us.

Refunds may be approved under the following circumstances:

  • Incorrect item received.

  • Product arrives damaged during delivery.

  • Product has a verified manufacturing defect.

  • Item is unavailable after payment has been successfully completed.

To request a refund, customers must contact us within 7 days of receiving the product and provide proof such as photos or videos where applicable.

Refunds will be processed only after the returned item has been inspected and approved. Approved refunds will be issued using the original payment method.

Refunds will not be granted for:

  • Change of mind.

  • Normal wear and tear.

  • Damage caused by misuse, accident, or unauthorized modification.

  • Products returned without original packaging or missing accessories.

Processing time for approved refunds is typically 7–14 business days, depending on the payment provider.

 

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